Service delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support.
- Added feature to work with files in tickets
- bugs fixed and stability improved
9Apps 4.9
