lượt xem
5:32
7 Tips for Effective Communication - Online Call Center Agent Soft Skills Part 1
8:07
PHONE SALES TECHNIQUES THAT CLOSE (MY TOP 7)
5:30
How to Put Callers on Hold - Online Call Center Agent Soft Skills Part 9
4:59
How To Make Callers Feel Important - Online Call Center Agent Soft Skills Part 16
5:21
Effective Questioning - Online Call Center Agent Soft Skills Part 6
5:42
Handling Angry Callers - Online Call Center Agent Soft Skills Part 3
18:41
DTS Cisco Jabber soft phone overview
5:04
Call Mirroring to Build Rapport - Online Call Center Agent Soft Skills Part 14