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3CX Soft Phone User Guide
Controlling Talkative Callers | Online Call Center Agent Soft Skills Part 15
Why Metrics Matter for Contact Center Agents | Online Call Center Agent Soft Skills Part 26
How To Say No The Right Way | Online Call Center Agent Soft Skills Part 8
Tone of Voice | Online Call Center Agent Soft Skills Part 4
Excel Mobile Calling Trick and how to convert hard copy to soft copy through excel.
How to Greet Callers | Online Call Center Soft Skills Part 29
Demo: Soft phone apps for Business VoIP Systems