panonood
18:41
DTS Cisco Jabber soft phone overview
8:07
PHONE SALES TECHNIQUES THAT CLOSE (MY TOP 7)
5:30
How to Put Callers on Hold - Online Call Center Agent Soft Skills Part 9
4:25
Why Metrics Matter for Contact Center Agents - Online Call Center Agent Soft Skills Part 26
3:57
Make and Receive Phone Calls Using the MiCollab Soft Phone on the Web
4:59
How To Make Callers Feel Important - Online Call Center Agent Soft Skills Part 16
17:08
Soft Console Customization, Monitoring Queues, and Transferring Calls and Making Calls
5:04
Call Mirroring to Build Rapport - Online Call Center Agent Soft Skills Part 14