visualizações
5:32
7 Tips for Effective Communication - Online Call Center Agent Soft Skills Part 1
5:30
How to Put Callers on Hold - Online Call Center Agent Soft Skills Part 9
4:33
How to Ask Probing Questions - Online Call Center Agent Soft Skills Part 23
6:04
Active Listening Exercises - Online Call Center Agent Soft Skills Part 20
8:17
36 English Phrases For Professional Customer Service (FREE PDF Guide)
10:04
Excel Mobile Calling Trick and how to convert hard copy to soft copy through excel.
5:49
8 Steps to Improving Active Listening - Online Call Center Agent Soft Skills Part 5
6:14
10 Tips to Succeed - Online Call Center Agent Training Soft Skills Part 31