Description VK LCO APP

Field Agent app is used by
VK Digital LCO’s
How to install this App?
Just download the FREE app and you will get a call from us for activating your account. It’s as simple as that.
Key Features of this App &
Desktop Software
✓ Monthly Collections by Agents Simplified
✓ GST Ready Cable TV Billing app
✓ TRAI regulations handled already
✓ Integrated with Bluetooth Thermal Printer for instant receipts
✓ Single view of the customer
✓ Auto Monthly Billing
✓ Inventory management(tracking Set-top box)
✓ Online payments through Saral Seva
✓ Customers can pay through mPOS device
✓ Single bill for multiple services
✓ Part payments are allowed
✓ Capture collected GST amount, this will help cable operator to file returns
✓ Various Color code based on Payment will make it simple for Collection Agents
✓ Various reports like Daily/Monthly Collection
✓ Complaints management/ Service requests
✓ Reminders can be sent to Customers for bill payment
✓ IVR to automatic call customers for reminding about payments
✓ Free of cost Call center facility to receive complaints from customers
✓ Multi-language support
✓ GST Ready Receipt for customer
✓ Entering and tracking details about all type of expenses incurred by LCO
✓ Cash Collected Owner from Collection Agent can be entered and tracked in the system
✓ Analytical reports to show the trend