Aufrufe
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
0:41
Why New Agents Are Too SOFT 😳
4:25
Why Metrics Matter for Contact Center Agents | Online Call Center Agent Soft Skills Part 26
0:19
Top 10 soft skills for success in Life
4:34
Managing Silent Gaps In Calls | Online Call Center Agent Soft Skills Part 19
4:33
How to Ask Probing Questions | Online Call Center Agent Soft Skills Part 23
0:05
what is a soft dollar commission
5:23
How to Welcome New Agents | Online Call Center Soft Skills Part 33
