gtpl saathi on 9Apps

Features:
• GTPL Saathi is a tool for the affiliates (LCOs) of GTPL helping them to provide support to their customers 24*7.
• Dashboard for 360 degree view of the LCO’s sub-base.
• The LCO can search details of his customers.
• LCOs can activate, modify, change, renew, disconnect or suspend packages for their customers.
• Can Top-Up and Multi Top-Up.
• Check payment history.
• Customer Invoices can be downloaded.
• Hardware replacement function.
• LCO can raise requests through E-Support and also view Ticket status.

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GTPL Saathi Lite app is small size app, which allows you to save space on your phone and use app in 2G conditions. The user can select regional language like Hindi, Marathi, Gujarati, Bangla, Tamil, Telugu and Assamese. Specific features include
- Checking wallet balance
- Checking customer status
- Retracking Set Top Box
- Renewing all the services of customer.
LCO by providing simple input like customer number or Set top box serial number can service to their customers.

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Saathi
साथी

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There is a huge stigma attached to the conversation of mental health in India. This combined with the pressure students face from parents, friends and academically makes matters even worse. Being unable to express and manage thoughts either away from home or at home hampers mental well-being in the long run.
Our objective with Saathi is to empower YOU students take control of your mental well-being through learning coping strategies, speaking with professional counsellors, listening to music and much more! So that you can deal with any of life's challenges like a champion.

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GTPL EDGE salient features are:
• Sales/Renewal/Tech field team now have to Log-in only through GTPL EDGE.
• The moment new sale is logged in the system it triggers technical team in real time for technical support.
• Renewal team can Top-Up customer account immediately.
• Technical/Renewal team can view customer details/login details in real time.
• Dashboard for Technical team for customer complaints details/pendency.
• Customer invoices can be generated and shared immediately .
Customer can download MY GTPL App from Play Store.
My GTPL – The app to manage all your GTPL accounts on the go.
The My GTPL app has been refreshed to bring you a brand new look and feel with additional features including easy Program Search, TV listings, etc. It gives you a fast & secure method to manage your CATV & Broadband accounts.
This App is available for devices with Android version 4.1 and above
OR
This App is available for devices with IOS version 9 and above
Highlights:
• The Dashboard shows detailed status of the account
• The Search function lets you search for programs, movies, channels, actors and a lot
more so that you can decide what to watch
• The Movie Guide gives you a single view of all movies for the day as well as for the
next 7 days so that you can watch movies of your choice.
• TV Listing available on your device enables you to plan your entertainment
Broadband Features:
• View your account details
• Update contact details in case of any changes
• View your bill history
• Renew/top up your account
• View history of payments made
• View details of data usage
• Reset your MAC address
• Frequently Asked Questions to enable solutions for simple issues
• Register a new complaint/query
• View status of complaints made by you
Cable TV Features (Available for direct GTPL subscribers only):
• View your account details
• Update contact details in case of any changes
• View details of Package subscribed
• Renew your subscription or change to alternative packages available
• View your bill history
• Quick Pay for your own account or for friends/family (Set Top Box details required)
• View history of payments made
• Frequently Asked Questions to enable solutions for simple issues
• Register a new complaint/query
• View status of complaints made by you
• Download your e-CAF
We are keen to constantly improve our services and welcome any feedback or suggestions from you.
Please write in to gujaratgtpl@gmail.com with your comments.
Like us on Facebook: https://www.facebook.com/GTPLHathwayLimited/
Follow us on Twitter: https://twitter.com/GTPL_Hathway

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