tontonan
Customer Service English: Calming Frustrated Customers
Mock Call #22: (Healthcare Account) Authorization Denial Mock Call
Mock Call #12: Outbound Debt Collection Call| a mock call.
36 English Phrases For Professional Customer Service (FREE PDF Guide)
Replace your UMMs & AHHs with this...
100 EMPATHY STATEMENTS FOR CALL CENTERS AND CUSTOMER SERVICE
How to be SHARP/SOFT with CONFIDENCE
Articulate Your Thoughts Clearly: 3 PRECISE Steps!