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Patient Engagement is a web-based patient portal that promotes continuum of care by facilitating two-way electronic communication between the patient and the practice for routine appointments scheduling, refill requests, as well as clinical data exchange via a secure internet connection. Patients can perform several self-service functions, such as, request Rx refills, schedule non-urgent appointments, and request/view lab and other clinical reports via the patient portal instead of having to contact the doctor's office by phone.