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8:48
8 Tips & Soft Skills For Online Job Interview Success Through A Video Call (Zoom, Skype, Whatsapp)
5:33
Controlling Talkative Callers | Online Call Center Agent Soft Skills Part 15
5:42
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
4:33
How to Ask Probing Questions | Online Call Center Agent Soft Skills Part 23
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
4:34
Managing Silent Gaps In Calls | Online Call Center Agent Soft Skills Part 19
4:59
How To Make Callers Feel Important | Online Call Center Agent Soft Skills Part 16
5:30
Tone of Voice | Online Call Center Agent Soft Skills Part 4
