We designed our prescription delivery service to make our customers' lives a bit easier. We know that finding the time to collect your prescription from a pharmacy is difficult – and if you do have the time, you've probably got something more interesting to do with it.
How does it make my life easier?
You can manage your repeat prescriptions through our app or on our website. With everything in one place, you don't need to call or visit your GP, or even log in to their online ordering system to request a prescription.
How does it work?
1. Order your prescription
Search for your medication to request your prescription. When you place an order, we'll send the prescription request to your GP.
2. Pay, or upload exemption
When your GP sends the prescription back to us, we'll ask you to pay for your order. If you don't pay for your prescriptions, you can upload a photo showing evidence that you don't pay.
3. Delivery
As soon as your payment has been processed, we'll send your prescription to you via Royal Mail from our online pharmacy in Stoke-on-Trent. Delivery takes between 2 and 4 days.
Due to regulations, we are currently only able to offer our prescription delivery service to customers in England.
We're constantly working to improve the app and we release updates on a regular basis. It's a good idea to make sure you're using the most up-to-date version so that you get the best possible experience of managing your repeat medications.
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