Dear All,
Starting on October 27, 2016, officially Mobel application will be frozen all the services menu therein.
Fitness PLN has established a new enterprise application named "PLN Mobile" which is a continuation and development of applications Mobel v1 ICON + is under development as a subsidiary.
Officially this application will be open to customers on the momentum PLN National Electricity Day which also coincides with the anniversary of PLN to 71.
Thank you for participating in the use of this application.
Regards
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Mobel version 1
Mobel (Mobile Electricity Services) is the official app of PT PLN (Persero) is a concept-based Customer Self Service mobile / smartphones supporting the application, inquiries and complaints, and information about the needs of the electricity service
MOBEL supports the disclosure of information to the customer, where the customer can easily and quickly PLN to get information from PLN related to its services, so as to provide satisfactory services to follow the rules of best practice in the electricity supply industry.
The information provided, among other things:
- Info TagihanHistori
- Transaction Token
- Payment Location Info / ATM / BANK
- Simulation Calculate: New Installation (PB) / Add Power (PD) / Illumination While (PS)
- Info electricity tariff applicable
- Progress Info Request & Complaints
- Knowledge Base
Furthermore, in Version 2 will provide an additional menu:
- Call to the Contact Center PLN 123 using VoIP line - (Free, charge each Internet connection provider)
- Transactions of new install, Power and Lighting Changes While Online
- Complaints / Customer Complaints Online
Regards ...
Powered by PT. Indonesia Comnets plus (+ icon)
Glance ICON +
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Founded on October 3, 2000, PT Indonesia Comnets Plus (ICON +) focuses on providing networking, services, and content of telecommunications, specifically to support the technology and information systems to PT PLN (Persero) and the public. Therefore, the Company entered into various featured services such as Clear Channel, Multi Protocol Label Switching (MPLS), broadband Internet access, Voice over Internet Protocol (VoIP), and banking applications.
As a subsidiary wholly owned by PLN, at first ICON + focuses on serving the needs PLN telecommunications networks. Along with the industry's needs with the telecommunications network availability and reliability levels that are consistent, the Company saw new opportunities to expand its business is to commercialize excess capacity fiber-optic telecommunications network owned by PLN electricity in Java and Bali.
Based on that idea, ICON + has cooperated with various companies, especially whose operations require extensive telecommunications network and reliable. Until now, the Company serves more than 920 companies in Indonesia, in major industries, namely telecommunications, banking, finance, government and manufacturing.
In an effort to provide reliable services are always available, and with minimal down time, thus meeting the service level agreement, ICON + is supported by human resources competent and experienced as well as a network of fiber optic which includes Sumatra, Java, Bali, Nusa Tenggara, Sulawesi and Kalimantan.
In accordance with the vision of ICON + is becoming the leading network providers in Indonesia, in 2008 the Company expanded network connectivity of telecommunications to the island of Sumatra and outlying regions in Indonesia, as well as to maximize the utilization of the network right electrification PLN which covers the entire archipelago, namely the "Right of Ways "(ROW).
Dear All,
Mulai tanggal 27 Oktober 2016, secara resmi aplikasi mobEl akan dibekukan semua menu layanan didalamnya.
PLN Pusat sudah membentuk sebuah aplikasi enterprise baru bernama "PLN Mobile" yang merupakan kelanjutan dan pengembangan dari aplikasi mobEl v1 ini dibawah pengembangan ICON+ sebagai anak perusahaannya.
Secara resmi aplikasi ini akan dibuka untuk pelanggan PLN pada momentum Hari Listrik Nasional yang juga bertepatan dengan HUT PLN ke 71.
Salam