説明 Dauntless

With the Dauntless Communication Tool, you'll learn how to confidently respond to a multitude of verbal and non-verbal behaviors, and become dauntless at constructively handling conflict and confrontation. As a “take anywhere” complement to the book The Dauntless Nurse: Communication Confidence Builder, the Dauntless App contains:
· 17 negative behaviors you may encounter, including definitions and sample responses
· 3 key communication tools and examples of how to implement them
· sample scenarios to practice your skills
· a checklist and other resources to measure and build your skills

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