回視聴
17:08
Soft Console Customization, Monitoring Queues, and Transferring Calls and Making Calls
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
5:42
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
0:38
IntellCall Soft Phone & Live Operator Panel — Make Calls & Monitor Agents in Real Time
4:59
How To Make Callers Feel Important | Online Call Center Agent Soft Skills Part 16
5:30
How to Put Callers on Hold | Online Call Center Agent Soft Skills Part 9
5:49
8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills Part 5
4:33
How to Ask Probing Questions | Online Call Center Agent Soft Skills Part 23
