UI is clunky and map location picker does not work correctly (keeps re-centering, can't confirm actual location). Even when I thought it was correct, driver went too far down the street because he said that is where the pin was. Feedback/status updates ambiguous/confusing, e.g. "accepted by driver" and "pickup completed by driver" as well as "assigned as driver"; just keep it simple. Lastly, need time stamps on events to persist, not disappear after a few hours to be replaced by "12 hours ago".
Full >>
Gabriela Boghitoiu
2020-02-27 05:36
Twice ordered: first order we were told to go collect after 1 hour and 30 mins because they don't have drivers. Second time: over 1 hour and 30 mins...messages back and forth with dispatch. To our last message of where the driver is located, they didn't even bother to reply. Live tracking not working. Absolute incompetence. 0 Service. P.S. initial review "mysteriously" dissapeared.
Full >>
Clyde Meli
2019-07-21 10:29
Works well so far. Needs to add credit cards though.