Pilot’s support app helps customers stay up-to-date on their connection. You can receive proactive alerts, chat directly with our technical engineers, and monitor your service—with the Pilot app, connectivity is at your fingertips.
Features:
• Connect with our support team quickly and easily with chat.
Instead of getting on the phone or submitting a ticket via email, we want our customers to have responsive, agile support at the touch of a button.
• Run a real-time health check on your connection.
Find out the details of your service status and get to the bottom of connectivity issues.
• Receive proactive alerts, from maintenance notifications to emergency response.
Get the information you need before you even know you need it.
• New features, including additional tools and diagnostic capabilities, coming soon!
Internet support, designed by humans for humans.
Why Pilot?
Our app is a no-hassle way to maintain visibility on your service. We offer a live connection to your support team so you can get quick results when you need them.
What We Do For You
Pilot’s app is a tool for our customers to get the internet support experience they want - that means faster answers from your always-there team, proactive alerts from network monitoring equipment, and reliable health updates on the status of your connection whenever you want.
Questions?
We’re still improving the app, so if you’ve got a question about functionality or features you want added, let us know!
Disclaimer
This app is for Pilot customers to amplify their connection. If you don’t currently have service with Pilot, this app won’t do much for you! Call our sales team to learn more about the bandwidth options we offer.
First release
9Apps 4.9
