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1:02:54
Sino-International Dialogue on Bone and Soft-tissue Tumor Standard of Care
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HEALTHCARE Account Mock Call & Tips for Call Center Newbies
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The Secret to GREAT Customer Service | Simon Sinek
12:21
How to stay calm when you know you'll be stressed | Daniel Levitin | TED
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Every Table Has A Story
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The science behind dramatically better conversations | Charles Duhigg | TEDxManchester
1:38
Effective Communication
20:56
How to Talk to Angry & Unhappy Customers: Polite Professional Business English for Customer Service
