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The need for healthcare services is growing with the increase in population and the number of patients who seek health care at hospitals, medical facilities, holistic groups, and physicians practice has improved significantly.
These bring a new set of challenges for the staff of the facility and administrators. Online scheduling software, a recent technological advancement, has made the booking process in hospitals easier for both patients and administrative staffs.
Booking an appointment
Booking an appointment should be simple.There should a ‘Book Appointment’ button on the doctor/clinic profile page, as well as corresponding to each listing on the search result page. Clicking the booking button should be followed by a form that asks users following information:
Patient’s name, age, sex
Reason for appointment
preferred timing
contact information
Submitting this form should complete the appointment scheduling. The payment would be paid at the clinic.
The online scheduling systems are also known in many names such as online booking application, online scheduler, online scheduling software, and more. It is one of the most commonly used web-based applications and enables individuals to securely and conveniently book their reservations and requests online via a laptop, tablet, smartphone, computer, and other web-connected devices.
Anyone can access the online appointment management system via the APP
provided by the healthcare or medical facility or through a “ONLINE APPOINTMENT” button in the APP. Once the time and date are selected, the system confirms the bookings automatically and also records it within the system instantly without any intervention from the staff.
The online appointment management system also comes with features like automated text and email message reminders, which is sent to the booked patients or individuals on the date booked before their scheduled time of booking. The flexibility of the online appointment management system in healthcare includes
Booking inoculations and vaccine in hospitals.
Scheduling a patient’s treatment, services, and appointments.
Time-Saving:
The staff spends less time on managing appointments, and phone booking, and can, therefore, use their free time for more urgent and vital tasks. The patients can also save time as there is no need for calling the hospital and booking an appointment in the middle of their busy schedule.
For example, consider a large medical facility hospital which schedules 100 plus appointments daily. Every appointment calls are handled by the support staff from the administration, and they spend approximately 3 to 4 minutes on a phone call.
In this case, if the healthcare facility switches to an online booking system it can save most of their time and also get more time to deal with other pressing tasks in the facility.
Online Payment:
Every service needs a secure payment system. As an online appointment management system is safe, and the data is kept secure, people find themselves comfortable with online payments. Offering a free consultation or discounts on consultation fees within the limited period after the initial consultation encourages the individual patients to make use of the online appointment management system every time to book the appointment.
Healthcare providers are making use of the latest technology and keeping themselves updated to enhance quality. The online appointment scheduling system is considered to be a step forward to bring a healthcare facility to the future.
Making the workflow perfect, enhancing data reporting and capturing, improving efficiency and time savings, providing the patient with significant convenience and choice, thereby enhancing the patient loyalty and trust are some important benefits of an online appointment management system.
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Easy to book your Online Appointment
doctors and hospital with GUDDU App.