Bookmyservice

Penjabaran dari 9apps BMS_Customer

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BOOMYSERVICE is a technology-based Web, Android & iOS Service Solution platform - The Bookmyservice APP makes it convenient to book various Preventive & Repair Maintenance Services directly from your mobile phone.
BOOKMYSERVICE BENEFITS:
B2C CONSUMERS
- Hassle Free service Guarantee through trained & verified technicians
- Transparency in Billing & spare parts
- Option to choose type of technician
- Tracking & Feedback mechanism
B2B CUSTOMERS
- Hassle Free service Guarantee through trained & verified technicians
- Transparency in Billing & spare parts
- Tracking & Feedback mechanism
- Technicians FINDER option across the country- Improve Service Network
- Spare parts module
- Service CRM module
FEATURES
- UNIVERSAL SERVICE CONCEPT FEATURE:
- On Breakdown the consumer connects to Bookmyservice
- One time details of the consumer, brand etc entered into BMS database
- BMS will help identify whether product is within warranty/outside
- Customer Service Request No & Internal Brand Service number(IBSN) generated
- Service complaint routed to respective Brand service centre. Tracked thru IBSN
- Service resolved either thru Authorised Brand service centre or thru BMS Authorised service technicians
- OFFLINE/ONLINE PRODUCT PURCHASE SERVICE SUPPORT
- Consumer buys a new PRODUCT at a retail outlet
- Dealer enters the customers mobile number & purchase details into his system
- Dealer system details of the customer picked up by BMS module
- Consumer data becomes part of BMS Customer history
- Service tracking option for the dealer also
This is a brand owned by NOVOSPECT VENTURES PVT LTD
BOOMYSERVICE adalah platform Solusi Layanan Web, Android & iOS berbasis teknologi - Bookmyservice APP memudahkan Anda memesan berbagai Layanan Perawatan Pencegahan & Perbaikan langsung dari ponsel Anda.
MANFAAT BOOKMYSERVICE:
B2C KONSUMEN
 - Jaminan servis bebas gangguan melalui teknisi terlatih & terverifikasi
 - Transparansi dalam Penagihan & suku cadang
 - Opsi untuk memilih jenis teknisi
 - Mekanisme Pelacakan & Umpan Balik
PELANGGAN B2B
 - Jaminan servis bebas gangguan melalui teknisi terlatih & terverifikasi
 - Transparansi dalam Penagihan & suku cadang
 - Mekanisme Pelacakan & Umpan Balik
 - Opsi Teknisi FINDER di seluruh negara- Tingkatkan Jaringan Layanan
 - Modul suku cadang
 - Modul Layanan CRM
FITUR
 - FITUR KONSEP LAYANAN UNIVERSAL:
   - Pada Kerusakan, konsumen terhubung ke Bookmyservice
   - Satu kali rincian konsumen, merek dll dimasukkan ke dalam basis data BMS
   - BMS akan membantu mengidentifikasi apakah produk dalam garansi / di luar
   - No Layanan Pelanggan Permintaan & Nomor Layanan Merek Internal (IBSN) dihasilkan
   - Keluhan layanan dialihkan ke pusat layanan Merek masing-masing. Dilacak melalui IBSN
   - Layanan diselesaikan melalui pusat layanan Merek Resmi atau melalui teknisi layanan Resmi BMS
 - DUKUNGAN LAYANAN PEMBELIAN PRODUK OFFLINE / ONLINE
   - Konsumen membeli PRODUK baru di outlet ritel
   - Dealer memasukkan nomor ponsel pelanggan & detail pembelian ke dalam sistemnya
   - Detail sistem dealer dari pelanggan yang diambil oleh modul BMS
   - Data konsumen menjadi bagian dari sejarah Pelanggan BMS
   - Opsi pelacakan layanan untuk dealer juga
Ini adalah merek yang dimiliki oleh NOVOSPECT VENTURES PVT LTD