myFirstCare

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With myFirstCare Self-Service you can enjoy access to your health plan—all within a secure environment that includes the resources you can count on from FirstCare. This app is your one-stop shop for most information and questions. For more information, visit www.FirstCare.com/mobileapp
Member Features:
Eligibility and Authorizations
• See what services are covered under your plan
Benefits Information
• Review your Member Handbook
• Update your personal information
Account Information
• Choose or update your PCP
• Update personal information
• Add or update other coverage information
ID Cards
• View or print temporary ID cards (front and back) for the entire family
• Order a new ID card
Provider and Pharmacy Finder
• Find an in network doctor, specialist, pharmacy, hospital or health care facility
• Find a nearby urgent care facility
Deductible and Out-of-Pocket
• See if you have met your deductible or out-of-pockets amounts
Copays and Coinsurance
• Find your copayment and/or coinsurance amounts
Claims
• Check the status of your claims
• View and search for recent and past claims
Explanation of Benefits
• View your Explanation of Benefits and other correspondence
Cost Estimators
• Use our calculator to estimate the costs of procedures, tests and treatments
Invoices
• Search for paid and outstanding invoices
Wellness Program
• Access the FirstCare Plus Wellness Program website
Provider Features:
Detailed Account Search
Document Search
Authorization Request and Search
Reporting Features
Message Center
Claims Search
Detailed Account Information
ID Card Features
Agent Features:
Enrollment Tools
Invoices
Commissions
Group Reports
Document Search
Message Center
Employer Features:
Enrollment Tools
Invoices
Document Search
Message Center
About FirstCare Health Plans
At FirstCare, our mission is to work together to serve our customers and build healthier communities—one member at a time. Since 1985, we’ve been serving the health care needs of members across North, West, and Central Texas. Today, our service area includes 143 counties, with local offices in Abilene, Amarillo, Lubbock, and corporate offices in Austin, Texas. We offer a wide range of HMO, PPO, HSA, and ASO products through a variety of programs, including small and large employer plans; state, federal and teacher plans; government programs; and the Health Insurance Marketplace, with the support of our owner, Texas-based Scott and White Health Plan—part of Baylor Scott & White Health. For more information, please visit FirstCare.com.