visualizações
2:30
The G and C Shanty
5:32
7 Tips for Effective Communication - Online Call Center Agent Soft Skills Part 1
5:30
How to Put Callers on Hold - Online Call Center Agent Soft Skills Part 9
0:48
Project: Brand Refresh Y Soft
5:49
8 Steps to Improving Active Listening - Online Call Center Agent Soft Skills Part 5
5:34
How To Say No The Right Way - Online Call Center Agent Soft Skills Part 8
5:42
Handling Angry Callers - Online Call Center Agent Soft Skills Part 3
4:33
How to Ask Probing Questions - Online Call Center Agent Soft Skills Part 23