回視聴
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36 English Phrases For Professional Customer Service (FREE PDF Guide)
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7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
5:28
How to Handle Stress | Online Call Center Agent Soft Skills Part 10
4:22
Soft Calls
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Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
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Active Listening Exercises | Online Call Center Agent Soft Skills Part 20
4:34
Managing Silent Gaps In Calls | Online Call Center Agent Soft Skills Part 19
5:33
Controlling Talkative Callers | Online Call Center Agent Soft Skills Part 15
