Aufrufe
20:10
How to Empathize in Call Center Customer Service | Scripts, Mock Calls
7:24
Mock Call Sample Script | Billing Question | Short Version
16:33
Mock Call Sample Recording With Call Flow Guide: PART 1
8:37
Mock Call #19: Handling an Irate Customer with Billing Issues | Reassurance and Empathy (TELCO)
5:02
Mock Call Practice: Tech Support Help from Call Center Experts
6:18
Mock Call Practice | Hotel Reservation | Short Version
14:22
How to Improve Active Listening for Call Center Agents
2:19
Mock Call #24: How To Make A Collection Call