'India App’ hosted on Google Play store for Android was launched in the India Leadership Meet 2015 and Laboratory Solutions India Commercial meet.
‘India App’ will host array of Mobility applications which will drive Unified and Consistent interface bundled in One platform exclusively for India businesses.
In this direction, below two Apps currently available on India App.
1. Commercial Operations.
2. Field Service Engineer.
Note: Authorised Thermo Fisher employee can get access to
information using India App.
Commercial Operations App Benefits:
- Material Price and ATP Quantity Details
Customer:
- Sales Order Details
- Back Order Quantity Details
- Invoice, LR & POD and C-Form Details
- Customer Ledger Summary
Field Service Engineer(FSE) App Benefits:
- Real-time schedule and follow up
- FSE Task / Operation updates - Online
- FSE interaction with Call Center and Customer - Online
- Trunk stock and spare part order - Online
- Service Report automatic generation
- Customer and FSE Signature on smart phone screen
- Can set out-of-office alert
- FSE Geo Location tracking to aid Call Agent for case assignment.
Service case closure from web/laptop interface using QR code scan option - Similar to WhatsApp Web.
9Apps 4.9
